How to return an item
From the receipt of the goods the customer shall have a 14-day right to return or exchange the items in unused condition.
In case the right to return is applied return shipment charges are born by the customer if the value of the order is up to and including 40,00 € unless the merchandise does not correspond with the order.
Please send us an e-mail with your order number and a detailed explanation of the problem.
Then you can send your items to:
We will process your refund as soon as possible.
We help you!
If you have questions please send us an e-mail: firstname.lastname@example.org